Our Mission
Complete Care Medical Services (CCMS) was founded with a mission to reshape healthcare by providing patients with exceptional, personalized care—right at home. Our value-based model aligns with the latest standards set by the Centers for Medicare and Medicaid Services (CMS) and the Department of Health and Human Services (HHS), bringing an accessible, proactive approach to those who need it most. By focusing on preventive care, in-home nursing visits, and seamless care coordination, CCMS significantly reduces readmission rates, saves time and resources for hospitals and providers, and delivers compassionate, high-quality care where it matters most—at the patient’s side.
Our Values and Approach
At CCMS, healthcare is comprehensive, accessible, and centered around each patient’s unique needs. Our approach emphasizes personalized, in-home nursing care—our skilled team of healthcare professionals brings hands-on support directly to patients’ homes, enhancing comfort and quality of life while reducing unnecessary hospital visits. By managing administrative tasks and coordinating services, CCMS enables physicians to focus on patient care, reduce burnout, and benefit from CMS incentives. We address accessibility challenges by ensuring coordinated, supportive care, especially for patients facing barriers to consistent healthcare, fostering a system that benefits patients, providers, and payers alike.
The “Three Ps” Approach
Our innovative model is built on a “win-win-win” strategy that serves the Patient, the Provider, and the Payer:
Patients benefit from coordinated, in-home nursing care that reduces unnecessary hospital visits and readmissions, leading to better health outcomes and lower out-of-pocket costs.
Providers gain essential data and support to enhance care quality, reduce administrative tasks, and proactively manage chronic conditions.
Payers and hospitals reduce costs through fewer readmissions, benefiting from CCMS’s model that addresses preventable hospital visits at their root, making care efficient, continuous, and sustainable.
Proven Success with CMS and HHS Standards
CCMS’s alignment with CMS and HHS initiatives enables our network to comply with Medicare and Medicaid standards, positioning providers for contractual opportunities and performance incentives. With studies validating our model’s effectiveness, CCMS’s approach has demonstrated measurable reductions in hospital visits and readmissions, supporting hospitals and SNFs in achieving quality metrics that benefit both patients and institutions. Learn more about these standards at CMS.gov and HHS.gov.
Our Leadership
Our team, led by industry experts, brings deep experience in chronic care management, preventive measures, and telehealth innovation. Founder and chairman Mario Espino, along with a dedicated leadership team, is committed to driving a “Three Ps” approach that advances patient care, reduces readmissions, and maximizes resource efficiency across the healthcare continuum.